The initial point of contact for many individuals with the Task Force is through our 24-Hour Homeless Assistance Hotline 404-447-3678. The 24-Hour Homeless Assistance Hotline is a toll-free, statewide hotline and is the central component of Task Force service delivery. The Hotline provides a crucial first link between those who are homeless or at risk of becoming homeless and the resources that they need, such as shelter, food, housing, employment, or other support.
Operated Monday through Friday from 8:30am — 5:00 pm (except Tuesdays–staff meeting), the Day Service Center offers a wide variety of resources and assistance for men, women, and children in the metro Atlanta area. Staffed with a team of 6 case workers, the Center assists individuals in obtaining shelter, permanent housing, employment, as well as vision screenings, addiction recovery placement, assistance with social security or IDs, HIV testing, referrals for medical and psychiatric care. Counselors work with clients who have a variety of needs, such as those who have recently relocated to Atlanta, those with disabilities or who need addiction treatment, veterans, or those who may be facing eviction.
The Task Force is committed to providing shelter and service to all individuals who need it. Our overflow shelter offers refuge to over 500-600 men nightly, acting as one of the most vital of services for those whom no other programs are available. Providing emergency shelter beds allows us to immediately impact people’s lives by providing a space for them to stay, and encouraging them to seek additional services through our Day Service Center for employment, housing and whatever needs they may have. Our Overflow Shelter is available to anyone seeking refuge from the streets, and is most often the first step in seeking additional services and resources.
Resident Volunteer Program
Men who are looking to get off the streets and into homes of their own are encouraged to apply first for our Resident Volunteer Program. The RV Program serves 42 drug-free individuals who are given permanent bed and storage space in exchange for a commitment of 24 volunteer hours a week to the operations and security of our organization. Resident Volunteers work under the Task Force staff to learn the ins and outs of our programs and services, enabling them to act as leaders within the larger community of individuals who stay in our building. This is a three to six month program, often times resulting in placement into our Transitional Housing Program – a program that lasts for up to two years.
After successful completion of the RV Program, men are eligible for our two-year Transitional Housing Program, which provides supportive housing for 28 homeless men. While in the Transitional Housing Program, participants continue to have mandatory volunteer responsibilities and are expected to become an active and engaged member of our community at Peachtree-Pine. Program participants are provided with extensive case management, training as well as job placement assistance. Our Transitional Housing residents play an active role in the operations of our organization, and a vital role as mentors for men in the overflow shelter. The Program provides a supportive base from which residents are able to gain a foothold toward securing permanent residence.